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Whether you need to fan a flame or ignite a fire, LTC can help!


An energetic and dynamic speaker, Jim Ford delivers a tailored message that will inspire, educate, engage and challenge your team to "love your customers" and deliver experiences that create "WOW" moments for not just your customers but for your employees too. Show the love and everybody wins!


As a customer experience champion, Jim focuses companies on how to transform themselves into a customer-centric dynamo by focusing the entire operation on the customer. And, by committing to delivering exceptional customer experiences everyday, your organization reaps the rewards.


When you love your customers, they'll love you back - with repeat business, new referral customers and priceless "unsolicited" word of mouth advertising that only loyal customers generate.


Book Jim for your next event or conference. He'll inspire, educate and engage - guaranteed!


Book Jim for your next event.

Contact us today! 
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